Shipping and Delivery

Thank you for supporting Mel’s Chilli Sauce. We aim to provide a smooth and reliable shopping experience. Please read below for more information on our shipping and delivery process within South Africa.

PUDO Locker / Kiosk Collection

Customers may select PUDO Locker Collection at checkout. After placing your order, please provide your preferred PUDO locker or Courier Guy collection point in the collection notes field during checkout.

Courier Delivery

Door-to-door courier delivery is available via The Courier Guy.

Processing Times

Orders are typically processed within: 3 – 5 business days.

During busy periods or promotional launches, processing may take slightly longer.

Customers will receive confirmation once orders have been packed and dispatched.

Delivery times are estimates only and may vary depending on courier operations and regional access.

Shipping Costs

Shipping costs are calculated at checkout based on the selected delivery method and order size.

Incorrect Delivery Information

Customers are responsible for ensuring all shipping and collection details are correct before placing an order.

Mel’s Chilli Sauce cannot be held responsible for delays or failed deliveries resulting from incorrect information provided at checkout.